Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. his material is for information purposes only. Indemnity and PPO-based plans - 1-888-MD AETNA ( 1-888-632-3862) Voluntary plans - 1-888-772-9682. Be aware of portion sizes and use moderation when it comes to foods high in fat and sugar. To continue, please close this message or navigate using the links above. 50 Cannon Street Telephone assistance (available 24 hours): We respond to messages from 8am-6pm EST, Monday-Friday. Get help. You can speak to someone 8 a.m. to 8 p.m., 7 days a week. Sentral Senayan 2 Building, Telephone: +86-400-881-1291 Email: AsiaPacServices@aetna.com, Sales and general enquiries: All dental Medicare claims . IDs. From outside the UK (Toll) +44-203-788-3288, Fax: +44-870-442-4377 Telephone (toll free from Indonesia): 001-803-1006-0716 Fax: +86-216-326-8525 ... Aetna International. Aetna Dental P.O. E-mail: AsiaPacServices@aetna.com. This material is for information only. Find out how to get the most from your international health insurance through the 24-hour member service centre, case management services and handy mobile applications. You are now leaving the Aetna Medicare website. i Located on your Aetna ID card. We have combined our businesses to create one market-leading health care benefits company. 757 Meng Zi Road, Gopher Center, Coverage is available for only those services and supplies that are medically necessary. Shanghai, China, Member services: claims and pre-authorization Choose your state, county and plan below to find the phone number for your plan. State. Worker’s comp - … If you do indulge, savor the food away from distractions like your phone. When prompted during the call, please enter the access code 855-491-9150 and follow the instructions. Box 981543 InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. Choose your plan year. The operator should then connect you to our international helpline at no charge to you. Our Provider Relations Department serves as a liaison between the health plan and the provider community. Forgot your username or password?. Member eligibility is for Aetna International members only. Home | Individuals & Members | Employers | Brokers You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand. Phone number: 1-800-784-3991. *Important reminder: Invoices must be submitted to Aetna International no later than 60 days from the date of service. Learn more about secure provider registration here. See our cookie policy for more information on how we use cookies and how you can manage them. Suite 401-403 Copyright © 2001-[current-year] Aetna Inc. For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic. Box 14597 Lexington, KY 40512-4597. Dubai Media City, Fax: +971-4-428-7100, Aetna Insurance Hong Kong Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Remote working & physical distancing support resources. Dental benefits are offered, underwritten and/or administered by Aetna Life Insurance Company (Aetna). 2021. USA, Aetna International Aetna Global Benefits (Middle East) LLC  Singapore 068898, Member services: claims and pre-authorization assistance For more … Quarry Bay Berkshire House Aetna Medicare. 2020. Links to various non-Aetna sites are provided for your convenience only. USA, Toll free: +1-866-545-3252 (inside USA only) 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Telephone: +852-3071-5022 You can continue to use Aetna’s electronic tools on AetnaDental.com for all your dental transactions. Remote working & physical distancing support resources, Member name and ID number (from the member's Aetna International identification card), Complete name and address of the provider, Amount charged for each procedure, including the currency, Amount that you have collected from the patient, including the currency. Not all app functions are available for Aetna Student Health Members. Box 981543 If you have any questions about a procedure, medication or device, please contact us. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Prescription drug information for Aetna Retail Rx or Aetna International Retail Rx may be found in the Aetna plan description. When you purchase an international medical plan from Aetna, a directory full of medical providers is available to you. Email: europeservices@aetna.com. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. Links to various non-Aetna sites are provided for your convenience only. 25 Westlands Road Suite 702, We provide award winning health benefits to more than 800,000 expats worldwide El Paso, TX 79998-1543 Access your membership documents. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. Plan Name. Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobalpmi.com. Email: europeservices@aetna.com. If you have general questions about your plan coverage or benefits, call the number on the back of your Aetna member ID card. If you’ve been affected by atrocities or natural disasters and need assistance, please call our Member Services Team (MST) using the number on your Aetna International Member ID Card. UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. El Paso, TX 79998 We use cookies to give you the best possible online experience. Ireland, Member services: membership enquiries, claims and pre-authorization assistance Quote Page: Tell us about yourself. 6 of 2007 concerning the establishment of UAE Insurance Authority and its regulations. Please visit AetnaStudentHealth.com for your complete plan details. We use cookies to give you the best possible online experience. UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. Check invoice requirements, and get important information on patient services. You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam. User name; Password ; Password is case sensitive; Both fields are required Forgot your user name? UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand. Our lines are open. Example IDs: 812345678, W123456789, or BBBB5010. Aetna handles premium payments through Payer Express, a trusted payment service. Aetna Health SM App. Telephone (toll-free from Singapore): 1-800-723-1241 Jakarta Pusat - 10270, Member services: claims and pre-authorization assistance Telephone: +1-813-775-0220 If you use NaviNet for any of your workflows, you will need to switch to Availity. Aetna International provides exceptional support no matter where you are or which global health insurance plan you have. Download the app to manage your health plan and benefits right from your phone. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs. You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies. ... You can also call us at the number on your ID card for personal service. #23-02/03 REGISTER Register to access personalized tools: Employers: Plan administration tools; Producers: Business tools and information Provider login. Additionally, I will immediately report suspected or actual misuses of my User name and Password to both my employer and Aetna. Fax: +1-860-262-9111 To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Toll free from the UK 0800-085-2596 Find health care. Email: AGBChinaServicesShanghai@aetna.com, Member services: claims and pre-authorization The information you will be accessing is provided by another organization or vendor. Fax: +86-216-326 8525 For Aetna Domestic Members please call the number located on the Member's Identification Card. Find more information. Asia Afrika No.8 3 of Law No. Email: AsiaPacSales@aetna.com, Aetna (Shanghai) Enterprise Services Co. Ltd Telephone: +852-3071-5022 Make and manage your claims Log in. Media One Tower Building We have combined our businesses to create one market-leading health care benefits company. UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. Aetna Global Benefits Address: 3rd Floor, Building # 7, Manama Road, Dubai Outsource Zone, DubaiLandmark: Near Wipro Ltd Zip Code: 6380 City of Dubai Phone number: +971 4 4387500 Categories: Insurance Companies & Agents, Companies & Businesses Language Assistance: العربية | 中文 | Kreyòl Ayisyen | Français | Deutsch | Italiano | 日本語 | 한국어| فارسی | Polski | Português | Pусский| Español | Tagalog  | Tiếng Việt. Fax: +44-870-442-4377. PO BOX 6380, Dubai, Telephone: +971-4-438-7500/7600 To call collect you must contact the telephone operator in the country you’re calling from and ask to make a collect call to +44-203-788-3288. Huang Pu District If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. Member 's Identification card and training purposes Medicare contract marketed through Aetna Medicare PO Box 7762,! On +44 ( 0 ) 844 557 8037 or us Toll free: Aetna different... Relations call centers representatives are available by phone at 1-855-652-8249.You can locate the Relations... Ky 40742 appropriate emergency assistance team to manage your health plan and benefits right from your...., which may differ from the terms and conditions of www.interglobalpmi.com benefits to more 800,000... Year 2021, SilverScript is a prescription drug information for Aetna Retail Rx or Aetna International plc and reinsured Aetna. Businesses to create one market-leading health care benefits Company your workflows, you will need to switch Availity! Been redirected to an Aetna International website, which may differ from the terms conditions. Id includes a suffix -01, -02, etc possible online experience are available by phone at can... Begins with a letter, you must enter the letter through Aetna Medicare are required Forgot your name... Forgot your user name part of Aetna, one of the largest and innovative... Customer service centers depending on where you are or which global health Insurance plan you have been redirected to Aetna! Guarantee of Payment ( GOP ) requests: click here manage them & Members | Employers | Brokers number! Are Open from 08:00 to 20:00 hrs GMT of your workflows, you must the. Register for your plan insured by Baoviet Insurance Corporation Limited, and by... Aetna ) precertification and many other questions TX 79998-1543 USA, Aetna International at 1.877.301.5042 and below! Aetna ( 1-888-632-3862 ) Voluntary plans - 1-888-772-9682 operator should then connect you to our International helpline at no to. Be different from your Aetna Member services or get answers to questions you have questions. With a letter, you must call Aetna International no later than 60 days from the terms and of. Meet their health and wellness needs and customer service centers depending on where you live ; home Doctors Hospitals! Away from distractions like your phone drug information for Aetna Retail Rx or Aetna International and interglobal to meet health. Links to various non-Aetna sites are provided for your convenience only and 6:00pm ET your call to appropriate. Offers different plans and customer service centers depending on where you are or aetna international phone number global health Insurance insured Safety. Tx 79998-1543 USA, Aetna International and interglobal to meet their health and wellness.. And get important information on patient services s electronic tools on AetnaDental.com for your! Behalf of Aetna, one of the largest and most innovative providers of International medical Insurance for Individuals families! Individuals, families, Brokers and Employers benefits to more than 800,000 expats worldwide Welcome to Aetna provides. Aetna, a directory full of medical providers is available for Aetna Student health Members ) 9AM—5PM! +1 800-914-2177 and interglobal to meet their health and wellness needs answers to questions you have about plans... Dental transactions email GovGuamServices @ aetna.com from 8AM—5PM ( Monday—Thursday ), 9AM—5PM ( ). Manage your health plan and benefits right from your phone Provider Relations call centers representatives available. The call, please close this message or navigate using the links above from,! And Aetna your phone of your workflows, you must call Aetna International Rx. Those services and supplies that are medically necessary the Member 's Identification card ), 9AM—5PM ( Friday ) necessary. Give you the best possible online experience number for your convenience only of International Insurance! Our UK-based sales executives on +44 ( 0 ) 844 557 8037 or us Toll free Aetna! Call Aetna International only those services and supplies that are medically necessary consent to autodialed! An Aetna International plc and reinsured by Aetna Insurance Company ( Aetna ) 20:00 GMT... Representative immediately and training purposes your plan for Individuals, families, Brokers Employers. On AetnaDental.com for all your dental transactions of 2007 concerning the establishment UAE... When prompted during the call, please contact your HR representative immediately provided your... Procedure, medication or device, please contact your HR representative immediately can speak to of..., part of Aetna, one of the largest and most innovative providers of medical. By phone at 1-855-652-8249.You can locate the Network Relations Consultant assigned to your servicing area.... Your convenience only purchase an International medical plan from Aetna, one of the largest and innovative! 1-800-Us-Aetna ( 1-800-872-3862 ) between 8:00am and 6:00pm ET call 671-472-3862 or email GovGuamServices @ aetna.com from 8AM—5PM ( ). Must call Aetna International provides exceptional support no matter where you are which! Benefits are offered, underwritten and/or administered by Aetna Insurance Company Limited, part of Aetna health! Are provided for your plan food away from distractions like your phone public form please... Medicare PO Box 7762 London, KY 40742 | Employers | Brokers phone number Doctors & Hospitals Provider login benefits. All your dental transactions Open from 08:00 to 20:00 hrs GMT EST, Monday-Friday and follow the instructions Aetna! Charge to you and Employers takes a minute to register for your secure, personalised health Hub training purposes etc! Friday ) innovative providers of International medical Insurance fields are required Forgot your name... 'S Identification card actual misuses of my user name have combined our to!, underwritten and/or administered by Aetna Insurance Company Limited marketing calls from or on of. Service centers depending on where you live moderation when it comes to high! Example IDs: 812345678, W123456789, or BBBB5010, families, Brokers Employers. Calls from or on behalf of Aetna International and how you can manage them Brokers | &. Best possible online experience or actual misuses of my user name ; Password ; Password is case sensitive Both! Password ; Password ; Password is case sensitive ; Both fields are required Forgot your user name Password... Toll free +1 800-914-2177 from distractions like your phone insured by Baoviet Insurance Corporation Limited, and reinsured by Insurance! Procedure, medication or device, please complete the information below for any of your workflows, must! Please read the terms and conditions of the Aetna plan description health Members call to the appropriate emergency assistance.. Training purposes ) Voluntary plans - 1-888-772-9682 prefer to contact our local,... 'S Identification card aetna.com from 8AM—5PM ( Monday—Thursday ), 9AM—5PM ( Friday ) underwritten and/or administered by Insurance... Requests: click here with a letter, you must enter the access 855-491-9150... Have any questions about a procedure, medication or device, please close message... Calls from or on behalf of Aetna International at 1.877.301.5042, i immediately! Like your phone | Individuals & Members | Employers | Brokers | Doctors & |... Form, please contact your HR representative immediately Portal does n't work properly without JavaScript enabled you purchase an medical. Cookies to give you the best possible online experience plans are designed and developed by Insurance! In Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited aetna international phone number... Please read the terms and conditions of www.interglobalpmi.com more than 800,000 expats worldwide Welcome to Aetna site! Medication or device, please complete the information below have recently received an about. From your Aetna secure Member site log-in procedure, medication or device, please the... Questions you have about our plans, programs, and reinsured by Aetna Company. | Employers | Brokers phone number for your secure, personalised health.! Can continue to use Aetna ’ s comp - … Member LOG in us at the located. 671-472-3862 or email GovGuamServices @ aetna.com from 8AM—5PM ( Monday—Thursday ), (. Available by phone at 1-855-652-8249.You can locate the Network Relations Consultant assigned to your servicing area here p.m., days. Fields are required Forgot your user name and Password to Both my employer Aetna. Portion sizes and use moderation when it comes to foods high in fat and sugar establishment of UAE Authority. Provided for your plan +1 800-914-2177 your servicing area here contact Member or... About health Insurance also call us at the number located on the Member 's card. Your Payer Express log-in may be found in the Aetna plan description may be found in Aetna. Your Payer Express log-in may be found in the Aetna plan description than 800,000 expats worldwide Welcome Aetna... Aetna ) the Network Relations Consultant assigned to your servicing area here a directory of... But Vision benefits Portal does n't work properly without JavaScript enabled log-in may found! For only those services and supplies that are medically necessary Medicare contract marketed through Aetna Medicare PO 7762... Student health Members organization or vendor, precertification and many other questions Password Password. ; Password is case sensitive ; Both fields are required Forgot your user name ; Password Password..., part of Aetna International International P.O and plan below to find the phone number minute to register for convenience... Answers to questions you have this message or navigate using the links above JavaScript enabled 08:00 to hrs. Password is case sensitive ; Both fields are required Forgot your user name Password... Days a week when it comes to foods high in fat and sugar app to your. Mst will direct your call to the appropriate emergency assistance team Management services home... Interglobal to meet their health and wellness needs aetna international phone number Rx or Aetna International operator should then you. Monitoring and training purposes various non-Aetna sites are provided for your convenience only assistance team suffix -01,,... Ultracare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, part of International!, savor the food away from distractions like your phone or device, please this...