Overall, I loved Enterprise in the beginning. What is the interview process like at Enterprise Holdings? I found all the different teams and departments to be extremely confusing and hard to maneuver. Salary information comes from 8 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Fast forward to June when us part-timers were brought back from furlough, the work environment has been very chaotic and we are short staffed as per usual since the company refuses to adequately staff each branch (because they are cheap and want to pocket all the profit for themselves). We use cookies to improve your experience on our site. Filter. Job Function. Help us be the best! Customer Service Representative salaries at Enterprise can range from $10 - $24. You are asked to do more than your job discription, but it is a great career for future employment. Get weekly updates, new jobs, and reviews, Enterprise Holdings selected this as a representative review. Enterprise Holdings is looking to add virtual agents to our Contact Center’s Customer Service team! The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. Customer Service Representative. See more Enterprise Holdings reviews by job title, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. Do they require background and drug test? Customer Service Representative (Former Employee) - Orlando, FL - November 23, 2020 Enterprise is a company that welcomes in new people and helps them rise within the company. Customer Service Representative Jobs. ... Find Reviews Filter. Job Function. 4 Enterprise Holdings Customer Service Representative interview questions and 5 interview reviews. The pay is pretty good you also get raises pretty easily but theirs a lot wrong with enterprise for example management is bad they always say if you have a problem to call HR but HR never answers and they never attempt to call you back, this particular location is very unprofessional they don’t really care about customers like they say they do and at the end of the day they only care about themselves.some of the managers treat the service agents like mules and will run you into the ground they also do a very poor job at hiring people who are willing to work. Get help with car rental reservations, buying a used car and more. Set schedule, work independently outside, drive new cars, and good co-workers, essentially no benefits, low pay, and difficult customers on occasion, Do these reviews help you learn more about, Bad management. This company claims to abide by their ethics code. For flexible or full remote. flexible or full remote, ... Our community is ready to answer. Our Reservation Sales and Customer Service teams are available 24 hours a day, 365 days a year, and provide exceptional customer support for Alamo, Enterprise and National. Upper management is all about themselves and not about their employees. Management plays a huge part, if not the biggest, of the overall work environment. Search job titles. Free interview details posted anonymously by Enterprise interview candidates. Monthly bids. I see its a lot of hours w…. What tips or advice would you give to someone interviewing at Enterprise Holdings? Updated 2 Sep 2020. If you do the bare minimum, you will get the bare minimum out of it. The Enterprise Truck Rental Division is excited to announce an opening for a Full-Time Customer Service Representative. Enterprise is an ok place to work it just varies on location, management and the people you work with. Based on 1 salaries posted anonymously by Enterprise Customer Service Representative employees in … Enterprise May 2017 to Current Customer Service Representative Irving, tx. Friendly Customer Service Manager with can-do attitude and willingness to help at all times. I received so much support from my managers and my schedule was perfect for my family life. Filter. Fast paced environment that challenges you personally. Gives you the training and the tools to teach and motivate your team as you move up in the company. To find out more, read our privacy policy. I highly suggest if you do happen to apply for this job, don’t expect to be compensated fairly for the amount of work you put in on a daily basis or to be appreciated by *most* of the upper management. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. What is the best part of working at Enterprise Holdings? in the application process, Work From Home Customer Service Representative, Sr. Let job seekers know what it's like to work at your company. 62 reviews from Enterprise Holdings employees about working as a Customer Service Representative at Enterprise Holdings. A free inside look at company reviews and salaries posted anonymously by employees. The Truck Rental Customer Service Representative (CSR)will provide a high level of customer service by assisting both internal and external customers… What. I love working for EAN holdings and if they are hiring, I would definitely go back. Work horse labor job, easy to get away with being lazy/skating off, at the same time someone has to pick up the slack of others, just have to figure out which side you get knocked to. Management is helpful and encouraging and everyone was very pleasant to work with. If you were in charge, what would you do to make Enterprise Holdings a better place to work? Fast paced, stay on your toes environment that challenges you personally and teaches you the skills to run your own business. And our Customer Service teams help us deliver extraordinary service every day. They don’t care about their employees and are very shady. city, state, country. Was this review helpful? Please try again with a different keyword or location. Managers don't do a good job of giving positive reinforcement to their employees. Enterprise Holdings is proud to be an Equal Opportunity Employer. ... position is located at 1607 MacArthur Dr., Alexandria, LA 71301. Also plenty opportunities for growth and advancements within the company. Co-workers and management were cool - a very team driven environment. They are very unethical in so many areas and no one does anything about it. Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors Customer Assistance Representative Customer Service Representative. I legitimately looked forward to coming in everyday because of the co workers I had at the time, despite the job itself not being rewarding and I like to think they were the only reason I stayed for as long as I have. Customer Assistance Representative Alice, Full time Senior Customer Assistance Representative, Full Time Sr Customer Assistance Representative Tucson, Part Time Sr Customer Assistance Representative Sky Harbor Airport, Customer Service Specialist for Enterprise Keahole Airport, Full Time Sr Customer Assistance Representative Sky Harbor Airport, Customer Representative at Enterprise Honolulu Airport, Part Time Customer Assistance Representative- Union County, Part Time Customer Assistance Representative - Orange County, NY, Part Time Customer Assistance Representative - Rockland County, NY, Work From Home Reservation Sales Representative, Engineer 2, Software- Entegral (Remote or Onsite), Engineer 3, Software- Entegral (Remote or Onsite), EOE including Disability/Protected Veterans. Average salary for Enterprise Customer Service Representative in Basking Ridge: $14. Clear All. How flexible are your working hours at Enterprise Holdings? I genuinely enjoy interacting with people from all over the world. Stock Bonus, Profit Sharing have not been reported for this role The typical Enterprise Customer Service Representative salary is $13. Good pay, schedule flexibility, hire anyone. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. Lazy/undeserving workers are rewarded, while the ones who have put more than enough time and effort into this company are left on the back burner and thrown under the bus. requesting a reasonable accommodation Customer Service Representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Representative Sr at the Honolulu International Airport 96819. Customer Service Representative (work From Home), Decent temporary job, do your time and get out while you can, Managers use scare tactics to keep employees down. I looked forward to coming in most days. Not many growth opportunities but also just depends what location you work at. Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. Enterprise Holdings is the largest and fastest growing privately owned automotive rental and leasing company in the North America. Learn about Enterprise Holdings culture, salaries, benefits, work-life balance, management, job security, and more. Enterprise Customer Service Representative Reviews. Free interview details posted anonymously by Enterprise Holdings interview candidates. Great balance. Very nice breakroom when I was working onsite. Average Enterprise Holdings Senior Customer Service Representative hourly pay in the United States is approximately $11.73, which is 25% below the national average. Overview Gives you the training and the tools to be successful and motivates yourself to move up in the company. Working as Customer Service Representative. If you keep your nose to the grindstone, you will advance in this company. We are currently looking for a Sr. ... Customer Service Representative. The best CSRs are genuinely excited to help customers. You can call Enterprise Car Sales at (888) 893-7509 toll free number, fill out a contact form on their website www.enterprisecarsales.com, or write a letter to Enterprise Holdings, Inc, 600 Corporate Park Drive, St. Louis, Missouri, 63105, United States. Occasional free lunches, driving brand new cars, meeting cool people, Little to no breaks or help, long hours, cleaning cars nonstop. Let me just start this review by saying I have been with the company for over a year and a half at this point. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. EHI focuses a lot on customer service for there customer facing employees, employee development is a huge focus but sometimes if you are in a fast paced environment it can be easy to be overlooked, but there are usually lots of opportunities internally to succeed. And they treat every one of our millions of customers with respect. Find Reviews Filter. Super high turnover, low pay. Overview Job ID 336256 Vernon, BC. If you… - Can problem-solve with confidence and empathy - Can navigate across multiple program applications - Are customer focused and like making situations right for customers … Then this may be that outstanding opportunity you’ve been searching for! Apply for Enterprise Customer Service Representative (Customer Success Manager) at KnowBe4 Enter your email to apply with your existing LinkedIn profile, or to create a new one. ** The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by … Unfortunately, my team was eliminated and there wasn't a similar position available. For information on I have been interviewing at Enterprise and I'm pretty sure I'm a shoe in. Enterprise is a company that welcomes in new people and helps them rise within the company. The training was 5 weeks, hands on, smooth sailing. When you give the wrong person too much power, and they abuse it, you begin to see employees walk away. you should also be able to upsell so negotiations are key too. English. My management worked on a 1 on 1 bases to make sure everything was correct and achieve which made me a top customer care agent. Management is helpful and encouraging and everyone was very pleasant to work with. If you were to leave Enterprise Holdings, what would be the reason? Contact Enterprise Car Sales customer service. Clear All. The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external... Sr. Enjoy a sales-oriented culture, while working, ... I was very excited to join Enterprise and had very, high hopes for long-term employment. The Customer Service Representative provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and ... Overview Enterprise is currently hiring full time Customer Service Representatives at the Key West International Airport! Home View All Jobs (2,241) Results, order, filter Work From Home Customer Service Representative Jobs in United States There are no jobs that match: United States. A set schedule as well. Ask a question about working or interviewing at Enterprise Holdings. The average salary for a customer service representative is $13.14 per hour in Enterprise, AL, $2,000 cash bonus per year and $6,725 commission per year. Updated Dec 3, 2020. Pay, bonus opportunities, professional but relaxed. Learn about Enterprise Holdings culture, salaries, benefits, work-life balance, management, job security, and more. Lots of negative reinforcement & feedback. Enterprise Rent-A-Car US and worldwide customer service information. Don't know who your CSR is? Every once in a while you'd have to deal with an irritating customer or go on a bad pick up, but those situations were few and far between. The only good thing they have is good benefits. 269 Enterprise reviews. Also there is a escalation team that will assist you after hours when you Manager is busy. Pay was great. I would say my first year of employment with Enterprise was pleasant, as I had awesome management and we all were on the same page. English. position is located at 548 S Wheeler St, Jasper, TX 75951. Very corporate and hard to feel a part of a team. What would you suggest Enterprise Holdings management do to prevent others from leaving? Jobs. Search job titles. fast paced, customer service is key. It can be a fast paced stressful call center environment with attainable monetary goals. We want to help you find great companies. Best Cities for Jobs 2020 NEW! Our Reservation Sales representatives efficiently book reservations that leave our customers fully satisfied. Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. They offer assistance. Every customer isn’t going to be having a good day, or may be hateful towards you, and management wouldn’t help to ease things over, which made way for very uncomfortable phone calls. … Unfortunately, it happened. What is a typical day like for you at Enterprise Holdings? Monthly bonuses. Enterprise Rent-A-Car Jobs. Easy work - vacuuming, washing cars, picking up/ dropping off customers, and shuttling fleet vehicles to nearby branches. Average Enterprise Holdings Customer Service Representative hourly pay in the United States is approximately $12.25, which is 7% below the national average. It’s been that way since the very beginning. How much does a Customer Service Representative make at Enterprise Holdings in the United States? ... As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Our customers are our business. Contact your Customer Service Representative (CSR) whenever you need someone to answer questions, receive an order, track your job status, help you plan upcoming projects or discuss how we can improve our service to you. Enterprise Customer Service Representative Reviews. 63 reviews from Enterprise Holdings employees about working as a Customer Service Representative at Enterprise Holdings. Then managers were always a phone's call away sand would help you through any situation or problem you may be having. 101 Enterprise Customer Service Representative interview questions and 94 interview reviews. The job was continuous, back to back phone calls, and not allowed to place anyone on hold. They listen. Being able to adjust tasks to deal with unexpected issues or complaints is needed. Where. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. Enterprise Rent A Car has a, ... Email Not ideal job for single mother, Schedules were a mess, Very poor management, Lack of concern for employees and helping them move up. Pay, bonus opportunities, professional but relaxed, awesome management, Stress, back to back calls, pay could always be higher, It’s very much a sales job they say it isn’t but if you don’t make your numbers and achieve certain goals they make you feel like you need to get it together or get out, Diversity Score tracks how positively diverse employees rate their experience at, Competitive and Fun enviroment with lots of advancment oppurtunities, Work from Home Customer Service Representative. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. They’re … Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. job title, keywords. Management works with you on scheduling, unforeseen circumstances, time-off if needed, great pay and nice co-workers. It’s fast & slow on certain days and you have the ability to work half days if you wanted to. 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